Privacy Policy

At MerrSim, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, and billing information that you voluntarily provide when purchasing our services.
• Payment Information: Payment card details are processed securely through our payment processor and are not stored on our servers.
• Device Information: Information about your device including IP address, browser type, and operating system for analytics and security purposes.
• Usage Data: Information about how you use our website and services to improve our offerings.

We use the information we collect to:

• Process and fulfill your eSIM orders
• Send you order confirmations and eSIM activation details
• Provide customer support and respond to inquiries
• Send promotional communications (with your consent)
• Improve our website and services
• Detect and prevent fraud
• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, eSIM providers, email services).
• Legal Requirements: When required by law or to protect our rights and safety.

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent where applicable

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings.

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

If you have questions about this Privacy Policy, please contact us at [email protected]